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    delivery and payment

    Order processing time

    This is the time from receiving your payment to physically dispatching your order. Standard order processing time is within 3 working days, since we receive payment, excluding holiday time. Holiday time is a period between 10.05-1.06 and 15.11-24.12 and public holidays, during which, order processing time is within 3 -5 working days, since we receive payment.

    If we cannot fulfill your order within the designated time, we will contact you as soon as possible.

    Once your order has been dispatched, you will be advised via email with a tracking number to your order.

    In case of special orders (look "surcharge for special clothing") processing time is set individually - please contact us via e-mail (kontakt@la-lalla.pl).

    Surcharge for special clothing

    We offer a possibility to order selected models in special size, which are not included on the website. The surcharge to special size stands at 120% of normal price. If you want to order special size of clothing, please contact us via e-mail (kontakt@la-lalla.pl).

    Proof of purchase

    We attach sales invoice to every order.

    Bank transfer details

    La lalla S.C. Monika Krawczyńska, Sandra Mianowska
    ul. Twardowskiego 18
    70-320 Szczecin
    Poland

    NOTICE! Please place order number in the title of the money transfer

    Account numbers:

    For payment in Euro:
    mBank:
    EURO: IBAN: PL 75 1140 2017 0000 4112 0129 2325
    BIC: BREXPLPWMUL

    For customers from Germany:
    VR-Bank Uckermark-Randow:
    EURO: IBAN: DE42 1509 1704 0120 5481 66
    BIC: GENODEF1PZ1

    For payment in British Pounds:
    mBank:
    GBP: IBAN: PL 98 1140 2017 0000 4712 0146 0203
    BIC: BREXPLPWMU

    Shipping in Poland

    *15 PLN ordinary letter-payment on account (transfer)
    (up to 5 working days)
    *20 PLN consignment courier -payment on account (transfer)
    (up to 2 working days)
    *20 PLN consignment courier -payment on account (PayU)
    (up to 2 working days)
    *20 PLN consignment courier -payment on account (PayPal)
    (up to 2 working days)
    *26 PLN COD shipment
    (up to 2 working days)
    *personal collection

    Foreign shipping

    Shipments abroad are delivered by courier, are performed after payment (transfer, PayU, PayPal), we do not realize foreign shipments "COD"
    * NOTICE! This is foreign shipping cost for one doll with one outfit, in the case of larger orders, please contact us by e-mail.
    The final price is dependent on the exchange rate on the date of the order.

    * Germany, Austria, The Netherlands 30 PLN / ~ 6 £ / ~ 7 €
    * Czech Republic, Slovakia, Belgium, Denmark 33 PLN / ~ 7 £ / ~ 8 € 
    * United Kingdom, France, Hungary, Bulgaria 40 PLN / ~ 8 £ / ~ 9 € 
    * Lithuania, Slovenia 42 PLN / ~ 9 £ / ~ 10 €
    * Latvia 45 PLN / ~ 9 £ / ~ 11 €
    * Italy, Spain, Portugal, Sweden ~ 10 £ / ~ 12 €
    * Romania 55 PLN / ~ 11 £ / ~ 13 €
    * Finland 73 PLN / ~ 15 £ / ~ 17 €
    * Ireland 80 PLN / ~ 16 £ / ~ 19 €
    * Turkey 114 PLN / ~ 23 £ / ~ 27 €
    * Norway 130 PLN / ~ 26 £ / ~ 30 €
    * Asia, North America, South America, Australia, Africa - Your country is not on the list? Please contact us via e-mail in order to estimate shipping costs and arrange shipping to your country (kontakt@la-lalla.pl).