This is the time from receiving your payment to physically dispatching your order. Standard order processing time is within 3 working days, since we receive payment, excluding holiday time. Holiday time is a period between 10.05-1.06 and 15.11-24.12 and public holidays, during which, order processing time is within 3 -5 working days, since we receive payment.
If we cannot fulfill your order within the designated time, we will contact you as soon as possible.
Once your order has been dispatched, you will be advised via email with a tracking number to your order.
In case of special orders (look "surcharge for special clothing") processing time is set individually - please contact us via e-mail (firstname.lastname@example.org).
Surcharge for special clothing
We offer a possibility to order selected models in special size, which are not included on the website. The surcharge to special size stands at 120% of normal price. If you want to order special size of clothing, please contact us via e-mail (email@example.com).
Proof of purchase
We attach sales invoice to every order.
Bank transfer details
La lalla S.C. Monika Krawczyńska, Sandra Mianowska ul. Unisławy 13a 71-402 Szczecin Poland
NOTICE! Please place order number in the title of the money transfer
For payment in Euro: mBank: EURO: IBAN: PL 75 1140 2017 0000 4112 0129 2325 BIC: BREXPLPWMUL
For customers from Germany: VR-Bank Uckermark-Randow: EURO: IBAN: DE42 1509 1704 0120 5481 66 BIC: GENODEF1PZ1
For payment in British Pounds: mBank: GBP: IBAN: PL 98 1140 2017 0000 4712 0146 0203 BIC: BREXPLPWMU
Shipping in Poland
*15 PLN ordinary letter-payment on account (transfer) (up to 5 working days) *20 PLN consignment courier -payment on account (transfer) (up to 2 working days) *20 PLN consignment courier -payment on account (PayU) (up to 2 working days) *20 PLN consignment courier -payment on account (PayPal) (up to 2 working days) *26 PLN COD shipment (up to 2 working days) *personal collection
Shipments abroad are delivered by courier, are performed after payment (transfer, PayU, PayPal), we do not realize foreign shipments "COD" * NOTICE! This is foreign shipping cost for one doll with one outfit, in the case of larger orders, please contact us by e-mail. The final price is dependent on the exchange rate on the date of the order.
* Asia, North America, South America, Australia, Africa - Your country is not on the list? Don't worry! Please contact us via e-mail in order to estimate shipping costs and arrange shipping to your country (firstname.lastname@example.org).